Further assistance

There is a warden’s office at Pen y Pass . (This isn’t it; this is the shop and information hub. The warden’s office is inside the building.)

Getting advice

There is a warden’s office at Pen y Pass where you can get assistance and advice regarding Snowdon (Yr Wyddfa). Even if there is no-one in, there are invariably car parking staff on hand who can advise you. Sometimes the information centre and shop (pictured above) is manned.

Sometimes you may see the Park’s information van at the foot of some of the main mountain paths.

If you’re on the mountain itself and want some advice or guidance, don’t be afraid to ask those around you, whether it’s a question about paths or distances, or whether you need a plaster or other type of first aid. People are friendly and will be only too willing to help if they can. If they’re new to the mountain, they’ll tell you, but you may well encounter people who know all the paths well.

Also, you may see a warden or volunteer wardens on the mountain. During the season, volunteer wardens patrol the main paths at the weekends – and sometimes mid-week – chatting with the public, giving advice and assistance where needed, and picking up litter.

Lost property

Lost property found on the mountain itself often ends up at Pen y Pass.  You can contact the warden’s office on (01286) 872 555, or the car park staff may also be able to help you if you are there in person. You might also try the ‘Snowdonia Lost and found’ Facebook group, which often features Snowdon.

If you have left property on one of the Sherpa buses, download the timetables from this page and you will find the contact number of the companies that run the buses. Speak to them, and if you can recall the number of the bus, e.g. S1, S2, S5, it will be of help to them.

Hafod Eryri, the summit building, also has a lost property box (when it’s open) for things left in the building or handed in at the summit. The building is managed by Snowdon Mountain Railway, so please ring their Llanberis office on 01286 870223 (Mon – Fri from 9:00 – 15:00) or email them at: info@snowdonrailway.co.uk

Access issues and permission

For issues relating to access, or permission to do other things on the mountain, contact the S.N.P.A. Access Officer, Peter Rutherford, on 01766 772258 or by email: peter.rutherford@snowdonia.gov.wales

Contact us!

If you have any general queries which you can’t find the answers to on this website, feel free to get in touch through our ‘contact us’ page.

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